Setting up an Advanced Mailbox with Outlook Express

Setting up your Advanced mailbox in Outlook Express should take just a few minutes. We have a separate article that explains the process of setting up a Standard mailbox.

You can connect to your mailbox using either the POP3 or IMAP protocols. As a rule of thumb it is better to use POP3 if only one computer accesses your mailbox, while it is better to use IMAP if you have a number of computers that will access your mailbox.

Step 1

Open Outlook Express. Click Tools, then Accounts in the drop down menu.
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Step 2

The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard.

Note: If it is the first time you have run Outlook Express on this computer, the Internet Connection Setup wizard may start automatically.

Step 3

On the first screen of the Internet Connection Wizard, you’ll be asked to enter a display name. This is what most email users will see in their inboxes instead of your email address. Enter your name and then click Next.

Step 4

Enter your full email address. This is made up of the mailbox name you chose, an @ symbol and your domain name. ralph@ralphsdomainname.com for example.

Step 5

After you have entered your email address, click Next.

Step 6

On the E-mail Server Names screen, select POP3 or IMAP from the drop-down list.

  • Enter mail.yourdomain.com (replacing yourdomain.com with your domain name) in the Incoming mail (POP3, IMAP or HTTP) server text box.
  • Enter smtp.yourdomain.com (replacing yourdomain.com with your domain name) in the Outgoing mail (SMTP) server text box.
Note: If you are using an external DNS provider you should enter smtp.promailbox.net into this text box.
Important: The Log on using Secure Password Authentication (SPA) should not be selected.

After you have entered your mail server names, click Next.

Step 7

Click Finish and the mailbox will be added to Outlook Express.

Step 8

You will be left at the Internet Accounts window.

Step 9

Click the Mail tab, then double click the email account you have just set up.

Step 10

Click the Servers tab and ensure the My server requires authentication check box is selected. Click OK.
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Step 11

Click on the Advanced tab and change the Outgoing server (SMTP) port number from 25 to 587.

Step 12

Finally, click the Tools menu and then click Options. Set how often you want Outlook Express to check your mailbox for new mail in the Check for new messages text box. Click OK and your new email account is now ready to use.

You have now configured Outlook Express to send and receive emails from your mailbox.

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